Property Maintenance Engineer to be based in the UK’s largest cottage and holiday rentals companies regional operations office in Whitby North Yorkshire. This market leading holiday lettings company provide an essential service to their homeowners; their managed service takes the stress away from letting out a holiday home, as the company take care of cleaning, maintenance, check in – you name it, they’ll simplify the process and take the pressure away.

Overview of the role of Property Maintenance Engineer : -

• You’ll be responsible for holiday lettings property maintenance and repairs in and around Whitby.
• The Regional Operations Team is responsible for delivering Operational Excellence to their Owners and Guests, at a local level. This is achieved through ensuring consistent operational standards when it comes to cleanliness, maintenance, service delivery and guest check-in, and it will be your role to deliver maintenance excellence on every job you do.
• Regional Operations presents one of the biggest growth opportunities available within company and they are building a team of commercially savvy, operationally minded and ambitious people to help them fulfil their potential.
• This is a genuinely exciting role for an operationally focused maintenance professional who would enjoy delighting owners and guests through amazing local service delivery.
• You’ll be managing 3rd party maintenance suppliers to deliver excellent operations to their owners and guests, ensuring a consistently high quality when it comes to general maintenance.
• Ensure the company has an appropriate supply of 3rd party technicians/specialists, for both present and future needs
• Ensure all work you complete is within specified H&S procedures
• Build a strong employer/contractor brand locally
• Using data to inform how we deliver and optimise quality, reliability and cost of service delivery

Benefits of working as a Property Maintenance Engineer include: -

• Competitive Basic salary.
• Working 5 days per week Monday - Saturday  between 9am - 5pm. Saturdays on a Rota with a day off in Lieu for working a Saturday.
• 25 days holiday, plus all Bank Holidays, circa 33 days paid holiday a year.
• Option to take part in Out Of Hours / Call Outs - You'll be paid a supplement for being on call and additional payment if called out.
• Annual company bonus.
• Other excellent staff benefits including life assurance, staff travel discounts etc;

Suitable candidates for this Property Maintenance Engineer role will be able to demonstrate:-

• Dealing with the public and delivering excellent standards of general property maintenance and repair work.
• Understanding of DIY having ideally been a property repair worker, maintenance technician or building maintenance technician or similar roles within property repair and maintenance.
• PC – Keyboard Skills.
• Experience of managing and motivating contractors
• Adaptability and a passion for taking the initiative in a fast-paced and ever-changing work environment
• Demonstrable experience of making decisions using data to drive change
• A creative approach to operational problem solving, with tangible examples
• The ability to prioritise and deliver a project from beginning to end, irrespective of external factors and pace
• Due to the nature of this role, a full, clean driving license is also essential, as you’ll be expected to visit clients’ homes and will need the ability to be present in the offices that you’re responsible for on a regular basis

Interested?
For more information about this Property Maintenance Engineer role and to find out more about this leading cottage and holiday let company we are recruiting for please apply ASAP.

Property Maintenance Supervisor required to join the UK’s leading, largest and most established holiday lettings operations team to cover their property portfolio in and around the Windermere area of the Lake District National Park, a role which would see you taking responsibility for Maintenance providing an essential service to their homeowners. This market-leading holiday lettings company provide an essential service to their homeowners; their managed service takes the stress away from letting out a holiday home, as the company take care of cleaning, maintenance, check-in – you name it, they’ll simplify the process and take the pressure away. 

Overview of the role of Property Maintenance Supervisor within holiday lettings : - 

• You’ll be responsible for managing direct and 3rd party maintenance teams to deliver operational excellence at a local level, in a role which will see you trusted to always suggest new ways of working and enhance working practices.
• The Regional Operations Team is responsible for delivering Operational Excellence to their Owners and Guests, at a local level. This is achieved through ensuring consistent operational standards when it comes to cleanliness, maintenance, service delivery and guest check-in, and it will be your role to deliver maintenance excellence on every job you do.
• Regional Operations presents one of the biggest growth opportunities available within company and they are building a team of commercially savvy, operationally minded and ambitious people to help them fulfil their potential.
• This is a genuinely exciting role for an operationally focused maintenance professional who enjoys building fantastic teams which delight owners and guests through amazing local service delivery.
• You’ll be managing a team of direct and 3rd party maintenance team members to deliver excellent operations to their owners and guests, ensuring a consistently high quality when it comes to general maintenance.
• Ensuring the company have an appropriate supply of 3rd party  technicians / specialists, for both present and future needs
• Ensuring all maintenance team members are appropriately trained and work within specified H&S procedures
• Building a strong employer/contractor brand locally
• Using data to inform how the company deliver and optimise quality, reliability and cost of service delivery 

Benefits of working within holiday lettings as a Property Maintenance Supervisor include:- 

• Excellent Basic salary.
• Working 9am - 5pm Monday - Friday, with Saturdays on a Rota once or twice a month.
• 25 days holiday.
• Other excellent staff benefits including staff travel discounts etc; 

Suitable candidates for this Property Maintenance Supervisor role within holiday lettings will be able to demonstrate: - 

• Experience of managing and motivating contractors and direct team members
• Understanding of DIY having ideally been a property repair worker, maintenance technician or building maintenance technician or similar roles within property repair and maintenance.
• Experience leading operational change
• Adaptability and a passion for taking the initiative in a fast-paced and ever-changing work environment
• Demonstrable experience of making decisions using data to drive change
• Analytical thinking and a comfort in “failing fast” through experimentation
• A creative approach to operational problem solving, with tangible examples
• The ability to prioritise and deliver a project from beginning to end, irrespective of external factors and pace
• Due to the nature of this role, a full, clean driving license is also essential, as you’ll be expected to visit our homes and will need the ability to be present in the offices that you’re responsible for on a regular basis
• Maintenance and General DIY skills and experience 

Interested?
For more information about this Senior Property Maintenance role and to find out more about this Supervisor opportunity working for the UK's leading cottage and holiday let company we are recruiting for please apply ASAP.

Office Operations Manager required within the Travel & Tourism Industry for the UK’s largest cottage and holiday lettings company’s to be based in their Regional Office in Whitby in North Yorksire

The Office Operations Manager in the regional operations team will see you taking responsibility for an office which provides an essential service to property lettings homeowners; the managed service takes the stress away from letting out clients’ holiday homes, taking care of cleaning, maintenance, check in – you name it, you and your team will simplify the process and take the pressure away from property let owners.

The Travel & Tourism Office Operations Manager with Holiday Lettings will in brief: -

• Report to the Regional Manager, you’ll be responsible for the teams across a specific geographic patch around the Whitby area, which is positioned within some of the company’s high-density areas when it comes to holiday properties.
• You’ll be responsible for managing a team to deliver operational excellence at a local level, in a role which will see you trusted to implement new ways of working and enhance working practices, as well as managing the day-to-day operations.
• The Regional Operations Team is responsible for delivering Operational Excellence to Owners and Guests, at a local level through ensuring consistent operational standards when it comes to cleanliness, maintenance, service delivery and guest check-in, and it will be your role to motivate your teams to deliver a passionate, customer-focused strategy that accommodates the needs of home-owners and guests.

Regional Operations presents one of the biggest growth opportunities available within this leading holiday lettings company and they are building a team of commercially savvy, operationally minded, and ambitious people to help them to fulfil their potential. This is a genuinely exciting role for an operationally focused team member who enjoys building fantastic teams which delight owners and guests through amazing local service delivery.

Benefits of working as a Travel & Tourism Office Operations Manager with Holiday Lettings include: -
 

• Competitive basic salary.
• Working 5 days per week between Monday to Saturday with a day off in Lieu when having worked a Saturday.
• 25 days holiday plus all Bank Holidays, 33 Day Paid Annual Leave.
• Other excellent staff benefits including staff travel discounts etc;

Suitable candidates for this Travel & Tourism Office Operations Manager with Holiday Lettings will be able to demonstrate: -

• Experience in a service sector in a similar role managing teams within sectors such as Travel & Tourism, managed services, facilities management, holiday resorts and holiday parks
• Experience leading operational change
• Adaptability and a passion for taking the initiative in a fast-paced and ever-changing work environment
• Demonstrable experience of making decisions using data to drive change
• Analytical thinking and a comfort in “failing fast” through experimentation
• A creative approach to operational problem solving, with tangible examples
• The ability to prioritise and deliver a project from beginning to end, irrespective of external factors and pace
• Adaptability and a passion for taking the initiative in a fast-paced and ever-changing work environment

• Due to the nature of this role, a full, clean driving license is also essential, as you’ll be expected to visit clients’ properties and will need the ability to be present in the offices that you’re responsible for on a regular basis

Interested?
For more information about this unique and rare opportunity within the Travel & Tourism Industry as an Office Operations Manager in Whitby North Yorkshire and to find out more about this leading and most established cottage and holiday lettings company we are recruiting for please apply ASAP.

Property Maintenance Engineer to be based in the Devon regional office in Salcombe for the UK’s largest cottage and holiday rentals company. This market leading holiday lettings company provide an essential service to their homeowners; their managed service takes the stress away from letting out a holiday home, as the company take care of cleaning, maintenance, check in – you name it, they’ll simplify the process and take the pressure away.

Overview of the role of Property Maintenance Engineer : -

• You’ll be responsible for managing direct and 3rd party maintenance teams to deliver operational excellence at a local level, in a role which will see you trusted to always suggest new ways of working and enhance working practices.
• The Regional Operations Team is responsible for delivering Operational Excellence to their Owners and Guests, at a local level. This is achieved through ensuring consistent operational standards when it comes to cleanliness, maintenance, service delivery and guest check-in, and it will be your role to deliver maintenance excellence on every job you do.
• Regional Operations presents one of the biggest growth opportunities available within company and they are building a team of commercially savvy, operationally minded and ambitious people to help them fulfil their potential.
• This is a genuinely exciting role for an operationally focused maintenance professional who enjoys building fantastic teams which delight owners and guests through amazing local service delivery.
• You’ll be managing 3rd party maintenance suppliers to deliver excellent operations to their owners and guests, ensuring a consistently high quality when it comes to general maintenance.
• Ensure the company has an appropriate supply of 3rd party technicians/specialists, for both present and future needs
• Ensure all work you complete is within specified H&S procedures
• Build a strong employer/contractor brand locally
• Using data to inform how we deliver and optimise quality, reliability and cost of service delivery

Benefits of working as a Property Maintenance Engineer include: -

• Competitive Basic salary.
• Working 9am - 5pm Monday - Friday, with Saturdays on a Rota once or twice a month.
• 25 days holiday.
• Other excellent staff benefits including staff travel discounts etc;

Suitable candidates for this Property Maintenance Engineer role will be able to demonstrate:-

• Dealing with the public and delivering excellent standards of maintenance work.
• Understanding of DIY having ideally been a property repair worker, maintenance technician or building maintenance technician or similar roles within property repair and maintenance.
• PC – Keyboard Skills.
• Experience of managing and motivating contractors
• Adaptability and a passion for taking the initiative in a fast-paced and ever-changing work environment
• Demonstrable experience of making decisions using data to drive change
• A creative approach to operational problem solving, with tangible examples
• The ability to prioritise and deliver a project from beginning to end, irrespective of external factors and pace
• Due to the nature of this role, a full, clean driving license is also essential, as you’ll be expected to visit clients’ homes and will need the ability to be present in the offices that you’re responsible for on a regular basis

Interested?
For more information about this Property Maintenance Engineer role and to find out more about this leading cottage and holiday let company we are recruiting for please apply ASAP.

Property Maintenance Engineer to be based from home in the Yorkshire Dales for the UK’s largest cottage and holiday rentals company. This market leading holiday lettings company provide an essential service to their homeowners; their managed service takes the stress away from letting out a holiday home, as the company take care of cleaning, maintenance, check in – you name it, they’ll simplify the process and take the pressure away.

This role will be based from home to cover the Yorkshire Dales areas so we are looking for candidates that live in locations such as Howarth, Skipton, Ilkley, Harrogate, Grassington, Mallam, Ripon, Ribblesdale, Wharfedale, Nidderdale, Wensleydale, Leyburn Or Hawes.

Overview of the role of Property Maintenance Engineer within holiday lettings : -

• You’ll be responsible for managing direct and 3rd party maintenance teams to deliver operational excellence at a local level, in a role which will see you trusted to always suggest new ways of working and enhance working practices.
• The Regional Operations Team is responsible for delivering Operational Excellence to their Owners and Guests, at a local level. This is achieved through ensuring consistent operational standards when it comes to cleanliness, maintenance, service delivery and guest check-in, and it will be your role to deliver maintenance excellence on every job you do.
• Regional Operations presents one of the biggest growth opportunities available within company and they are building a team of commercially savvy, operationally minded and ambitious people to help them fulfil their potential.
• This is a genuinely exciting role for an operationally focused maintenance professional who enjoys building fantastic teams which delight owners and guests through amazing local service delivery.
• You’ll be managing 3rd party maintenance suppliers to deliver excellent operations to their owners and guests, ensuring a consistently high quality when it comes to general maintenance.
• Ensure the company has an appropriate supply of 3rd party technicians/specialists, for both present and future needs
• Ensure all work you complete is within specified H&S procedures
• Build a strong employer/contractor brand locally
• Using data to inform how we deliver and optimise quality, reliability and cost of service delivery

Benefits of working within holiday lettings as a Property Maintenance Engineer include: -

• Competitive Basic salary.
• Working 9am - 5pm Monday - Friday, with Saturdays on a Rota once or twice a month.
• 25 days holiday.
• Other excellent staff benefits including staff travel discounts etc;

Suitable candidates for this holiday lettings Property Maintenance Engineer role will be able to demonstrate:-

• Dealing with the public and delivering excellent standards of maintenance work.
• Understanding of DIY having ideally been a property repair worker, maintenance technician or building maintenance technician or similar roles within property repair and maintenance.
• PC – Keyboard Skills.
• Experience of managing and motivating contractors
• Adaptability and a passion for taking the initiative in a fast-paced and ever-changing work environment
• Demonstrable experience of making decisions using data to drive change
• A creative approach to operational problem solving, with tangible examples
• The ability to prioritise and deliver a project from beginning to end, irrespective of external factors and pace
• Due to the nature of this role, a full, clean driving license is also essential, as you’ll be expected to visit clients’ homes and will need the ability to be present in the offices that you’re responsible for on a regular basis
   

Interested?
For more information about this Senior Property Maintenance Engineer role and to find out more about this leading cottage and holiday let company we are recruiting for please apply ASAP.

Property Housekeeping Coordinator – Based on the Isle of Arran for the UK’s leading and largest cottage and holiday lets company’s regional office.

The Property Housekeeping Coordinator will provide a courteous and efficient housekeeping service for holidaymakers and owners alike by arranging and supervising the servicing of their holiday let properties and to liaise with cleaners and owners alike on all matters relating to the managed service. The Property Housekeeping Coordinator will deliver a professional, efficient and quality sales and support service to all existing and new holiday rental property owners and caretakers, in line with the companies service promise, company process/procedures and relevant quality, contractual and legislative requirements ensuring the contribution to the delivery of the property management service & property retention plans.

The Property Housekeeping Coordinator will in brief: -

• Assist with the sales of the ‘Property Management Service’ function to new & existing holiday lettings owners 
• To source & interview new cleaners as required for all properties covered under the managed service contract
• To inform caretakers of their duties by telephone/email and in some cases, organise last minute cover for late bookings.
• To arrange cover for those cleaners on holiday.
• To undertake regular, 4 weekly checks of all properties to ensure they are presented to the highest possible standards and to make note of any shortfalls to address within the office
• To complete all health & safety checks within each property as per company guidelines
• To complete a report if necessary to highlight areas of concerns in order to record the matter.
• To make a copy of the report and give to the caretaker.
• To discuss any shortfalls with the caretaker and to arrange a review at a future date.
• To review questionnaires and act upon any. 
• Assist in responding to comments/complaints from guests regarding housekeeping issues and arrange compensation where necessary, with prior consultation with your manager.
• To ensure all linen is recorded for each property, clearly marked and signed out to the allocated caretaker.
• To ensure that caretakers are allocated ‘Housekeeping keys’ and ensure the key report is maintained & up to date.
• To report to the maintenance department any necessary works required, i.e. carpet cleaning, window cleaning, gardening, rubbish collection etc. and log the same on the printed reports.
• To liaise with owners should they have any concerns about our housekeeping service.
• Be designated with on-call duties on a rota basis 

Benefits of working as a Property Housekeeping Coordinator include: -

• Basic salary plus standard rate of pay while on-call.
• Work 37.5 hours per week based on 5 days Monday - Saturday around 9am – 5pm.
• 25 days holiday.
• Other excellent staff benefits including staff travel discounts etc;

Suitable candidates for this Property Housekeeping Coordinator role will be able to demonstrate: -

• Experience in a service sector in a similar role having worked in estate agency lettings, managed services, holiday resorts and holiday parks
• Proven track record of successfully dealing and resolving customer issues
• IT Literate with good working knowledge of MS Word, Excel, and Outlook
• Professional and credible demeanour
• Excellent organisational skills
• Face to face conflict resolution skills
• Ability to build relationships

Interested?
For more information about this Property Housekeeping Coordinator role and to find out more about this leading cottage and holiday lettings company we are recruiting for please apply ASAP.

Property Maintenance Engineer to be based from home in the Lake District National Park for the UK’s largest cottage and holiday rentals companies regional office based in Windermere. This market-leading holiday lettings company provide an essential service to their homeowners; their managed service takes the stress away from letting out a holiday home, as the company take care of cleaning, maintenance, check-in – you name it, they’ll simplify the process and take the pressure away.

Overview of the role of Property Maintenance Engineer within holiday lettings : - 

• You’ll be responsible for managing direct and 3rd party maintenance teams to deliver operational excellence at a local level, in a role that will see you trusted to always suggest new ways of working and enhance working practices.
• The Regional Operations Team is responsible for delivering Operational Excellence to their Owners and Guests, at a local level. This is achieved through ensuring consistent operational standards when it comes to cleanliness, maintenance, service delivery and guest check-in, and it will be your role to deliver maintenance excellence on every job you do.
• Regional Operations presents one of the biggest growth opportunities available within the company and they are building a team of commercially savvy, operationally minded and ambitious people to help them fulfil their potential.
• This is a genuinely exciting role for an operationally-focused maintenance professional who enjoys building fantastic teams which delight owners and guests through amazing local service delivery.
• You’ll be managing 3rd party maintenance suppliers to deliver excellent operations to their owners and guests, ensuring a consistently high quality when it comes to general maintenance.
• Ensure the company has an appropriate supply of 3rd party technicians/specialists, for both present and future needs
• Ensure all work you complete is within specified H&S procedures
• Build a strong employer/contractor brand locally
• Using data to inform how we deliver and optimise quality, reliability and cost of service delivery 

Benefits of working within holiday lettings as a Property Maintenance Engineer include: - 

• Competitive Basic salary.
• Working 9am - 5pm Monday - Friday, with Saturdays on a Rota once or twice a month.
• 25 days holiday.
• Other excellent staff benefits including staff travel discounts etc; 

Suitable candidates for this holiday lettings Property Maintenance Engineer role will be able to demonstrate:- 

• Dealing with the public and delivering excellent standards of maintenance work.
• Understanding of DIY having ideally been a property repair worker, maintenance technician or building maintenance technician or similar roles within property repair and maintenance.
• PC – Keyboard Skills.
• Experience of managing and motivating contractors
• Adaptability and a passion for taking the initiative in a fast-paced and ever-changing work environment
• Demonstrable experience of making decisions using data to drive change
• A creative approach to operational problem solving, with tangible examples
• The ability to prioritise and deliver a project from beginning to end, irrespective of external factors and pace
• Due to the nature of this role, a full, clean driving license is also essential, as you’ll be expected to visit clients’ homes and will need the ability to be present in the offices that you’re responsible for on a regular basis 

Interested?
For more information about this Senior Property Maintenance Engineer role and to find out more about this leading cottage and holiday let company we are recruiting for please apply ASAP.