Job title: Travel Customer Services Administrator
Job type: Permanent
Emp type: Full-time
Industry: Leisure Travel
Location: Windermere - South Lake District

Job Description

Travel Customer Services Administrator required working on a full time basis Monday - Saturday for the UK’s leading, largest and most established specialist travel company within staycation and holiday rentals based in their Windermere Operations Office. Working 37.5 hours a week, 9am - 5pm you'll be paid a basic salary of £22,308, 25 days holidays plus bank holidays and will be working for a highly respected and well known travel brand.

 

What will I be doing as a Travel Customer Services Administrator :-

 

  • You’ll be responsible for delivering a professional, efficient and quality sales and support service to all existing and new rental property owners and agencies.
  • Assist with the sales of the ‘Property Management Service’ function to new & existing owners
  • Ensure owner queries are resolved efficiently and effectively in excess of expectations
  • Assist in all ‘Property Management Service’ duties which include dealing with property owners, caretakers, tradesmen & ‘out of hours’ cover/calls on a rota basis
  • Provide an efficient sales service to existing and new customers.
  • Ensure customer satisfaction is met when dealing with complaints, resolution & after sales

 

Benefits of the Travel Customer Services Administrator role : -

 

  • Basic salary of £22,308

  • Working 37.5 hours a week, 9am - 5pm.

  • 25 days holidays plus bank holidays.

  • Option to be On Call - Your decision - Extra payments and supplements are given in return.
  • Other excellent staff benefits including staff travel discounts etc;

 

What do I need to apply for the Travel Customer Services Administrator rolerole : -

 

  • Ideally you will have experience of working within an administration and customer services role however we will consider individuals that are looking for their first career opportunity within the travel & tourism industry.
  • You’ll have good IT skills
  • You’ll be able to demonstrate an ability to deliver excellent customer services.
  • You’ll be able to work well within a team with strong attention to detail and problem-solving skills.

 

Interested?
For more information about this Travel Customer Services Administrator role and to find out more about this leading cottage and holiday let company we are recruiting for in Windermere please apply ASAP.